Zoom Contact Center Concurrent Essentials offers a monthly subscription for cloud-based contact center capabilities, designed for businesses needing essential features for customer interaction management. This pre-paid monthly usage plan ensures seamless scalability and access to core functionalities, allowing teams to efficiently handle customer inquiries and support requests.
The Essentials tier provides a foundation for building a responsive customer service operation with features focused on unified communications and basic contact center workflows.
ZCX-CC-2-MTH - Zoom Room Zoom Contact Center Concurrent Essentials Monthly PrePay Monthly Usage