Avaya 402888 WFO R15.2 Adv CR to Adv QM PKG Up-Buy | Aztek Computers
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Avaya 402888 WFO R15.2 Adv CR to Adv QM PKG Up-Buy

SKU: AIQ25ZKINQ |  Mfg. Part: 402888  |  0 Reviews  |  Share

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Product Overview

WFO R15.2 ADV CR TO ADV QM PKG UP-BUY

Technical Specifications

  • Enables advanced quality management capabilities within the Avaya WFO R15.2 platform.
  • Upgrades an existing Advanced Call Recording (ADV CR) license to include Advanced Quality Management (ADV QM) features.
  • Provides tools for comprehensive agent evaluation and scoring.
  • Facilitates customizable evaluation forms and performance criteria.
  • Supports structured coaching workflows and feedback mechanisms for agent improvement.
  • Integrates seamlessly with the existing Avaya Workforce Optimization (WFO) R15.2 infrastructure.
  • Designed to enhance contact center performance by adding sophisticated quality monitoring to recorded interactions.
  • This is an up-buy license, expanding existing WFO capabilities.

Product Details

  • Manufacturer:
  • Model Number:
  • Condition:
  • Country of Origin:
  • Date First Available:
  • Avaya
  • 402888
  • New
  • NN
  • December 30, 2025
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$277.20