The WFO R12 Software Development Kit (SDK) is designed to enhance the capabilities of Quality Management (QM) and Workforce Management (WFM) systems. This SDK provides developers with the tools necessary to integrate, customize, and extend the functionalities of the WFO platform.
With comprehensive documentation and support, the WFO R12 SDK empowers organizations to tailor solutions that meet their specific business needs.
Avaya 305383 WFO R12 Software Development Kit