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SKU: AIIBJKWCBP |  Mfg. Part: 530-0460  | 
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530-0460 - Five9 VERINT QM (VCS) CORE APPLICATION ADMIN TRAINING (4 DAY)

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$14,931.40  $20,157.39
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Product Overview

VERINT QM (VCS) CORE APPLICATION ADMIN TRAINING (4 DAY)

Technical Specifications

  • Understand Verint QM (VCS) system architecture and components
  • Manage user accounts, roles, and security permissions
  • Configure global system settings and data sources
  • Design, deploy, and manage quality monitoring forms and scorecards
  • Set up and manage workflow processes for quality evaluations
  • Configure call recording settings and manage recorded interactions
  • Generate and interpret standard and custom reports for performance analysis
  • Perform routine system maintenance tasks and apply best practices
  • Troubleshoot common administrative issues within Verint QM
  • Manage data retention policies and archiving
  • Understand integration points and data flow (e.g., with Five9 platform for call data)

Product Details

  • Manufacturer:
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  • Five9
  • 530-0460
  • New
  • 0 lbs
  • 0 X 0 X 0
  • Apr 24, 2026
  • Dec 30, 2025
  • NN
Product Identifiers: Brand: Five9 • Part #: 530-0460

530-0460 - Five9 VERINT QM (VCS) CORE APPLICATION ADMIN TRAINING (4 DAY)

Reviews for Five9 530-0460

$14,931.40