| Support Type | Upgrade from Sophos Enhanced Support to Sophos Enhanced Plus Support |
|---|---|
| Duration | 59 Months |
| Applicable Device | Sophos XGS 136 firewall |
| Key Benefits (Enhanced Plus over Enhanced) | Includes all Enhanced Support features plus premium support, typically offering faster response times, priority access to senior support engineers, proactive services (e.g., health checks, configuration assistance), and advanced troubleshooting. |