XGS 118 ENHANCED TO ENHANCED PLUS SUPPORT UPGRADE - 59 MOS - RENEWAL - EDU
Technical Specifications
Upgrade Type: Support level upgrade
From: Sophos Enhanced Support
To: Sophos Enhanced Plus Support
Applicable Device: Sophos XGS 118 Series Firewall
Duration: 59 Months (approx. 4 years, 11 months)
Action: Renewal of existing support contract
Target Sector: Education (EDU) pricing/licensing
Key Benefit (Enhanced Plus): Typically provides more comprehensive support services, potentially including faster response times, higher priority for critical issues, and more advanced technical assistance compared to standard Enhanced Support.
Included: Access to Sophos software updates, firmware upgrades, and security definitions as part of the support package.