IT procurement since 1997
Business, government & education accounts
Special Order
Ships in 1-2 weeks
Condition: New
| Service Duration | 5 years |
|---|---|
| Service Type | On-site support for covered hardware issues. |
| Covered Products | Notebook Peripherals (e.g., docking stations, external displays, keyboards, mice, external storage, printers, scanners when connected to an HP notebook). |
| Key Feature | Defective Media Retention (DMR) - Allows the customer to retain defective storage media for data security and compliance. |
| Coverage | Includes parts and labor for covered hardware failures. |
| Response Time | Typically Next Business Day (NBD) on-site response (service levels and availability may vary by region). |
