| Product Type | Extended Service Agreement |
|---|---|
| Service Included | Parts and labor, On-site service, Advance exchange |
| Service Location | Courier pickup, Ship-in, On-site |
| Service Duration | 3 years |
| Service Response Time | Next business day |
| Service Type | PDA (Product Defective Advance Exchange), ADP (Accidental Damage Protection), DMR (Defective Media Retention), TRV (Travel Services) |
| Covered Devices | Notebook |