| Service Type | On-site service |
|---|---|
| Service Duration | 4 years |
| Service Response | Next Business Day (NBD) on-site response time for hardware repairs. |
| Covered Device Type | Designed for HP Notebooks (Laptops). |
| Assurance Feature | Post-Defectivity Assurance (PDA) for continued support of hardware defects. |
| Technician Travel | Includes travel for the technician to provide on-site service. |
| Support Scope | Covers hardware issues that arise during normal use, typically including parts and labor. |