The HP Care Pack U9NP5E provides a 5-year extended service agreement for select HP LaserJet Enterprise MFP M681, LaserJet Enterprise Flow MFP M681, and MFP M682 series printers. This service pack is designed for businesses requiring consistent operational uptime for their critical printing infrastructure. It offers on-site hardware support with a next business day response time, ensuring that technical issues are addressed promptly to minimize disruption. The defective media retention feature allows organizations to keep failed hard drives or other storage media, which can be crucial for maintaining data security and compliance with internal data retention policies. This service agreement covers parts and labor, providing a predictable support solution for IT departments managing these specific HP multifunction printers.
This HP Care Pack is specifically designed for the LaserJet Enterprise MFP M681, LaserJet Enterprise Flow MFP M681, and MFP M682 series printers. It is not compatible with other HP models.
The service agreement provides 5 years of coverage. It includes next business day hardware support with an on-site response time, operating 9x5.
Defective Media Retention allows your organization to keep any failed hard drives or other storage media that are replaced under the service agreement. This is beneficial for data security and compliance requirements.
This service agreement is for hardware support, covering parts and labor for on-site repair. Software support is not explicitly stated as part of this package.
U9NP5E - Hp Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention