The HP 4 Year Onsite Exchange HW Support, part number U6M55E, is an extended service agreement designed for businesses utilizing specific HP OfficeJet and OfficeJet Pro mid-range printers. This Care Pack provides business priority support, ensuring operational continuity by offering a replacement unit with next business day shipment. It addresses potential hardware failures by minimizing downtime through a proactive exchange service, rather than traditional repair. This support is suitable for organizations that require quick resolution for printer hardware issues, enabling them to maintain productivity without lengthy service interruptions. The service is active during standard business hours and days, excluding HP holidays, and covers a four-year period from the date of purchase. It is specifically compatible with models such as the Officejet 7000 E809a, 7500A, 7510, 7610, 7612, Officejet Pro 7740, 8600, 8620, and 8720.
The service provides business priority support with a next business day exchange for hardware failures. This means a replacement unit will be shipped to you, rather than an onsite repair of the existing unit.
This extended service agreement provides coverage for a period of four years.
Support is available during standard business hours and days, excluding HP holidays.
U6M55E - Hp 4 YEAR ONSITE EXCHANGE HW SUPPORT FOR CONSUMER OFFICEJET MID PRINTER - CARE P