The Ergotron SRVC-PI-01 is a Tier 1 Service Program. This program provides on-site installation and configuration for Ergotron products. It is designed for customers requiring setup assistance for model numbers P/N: 33-326-085, 33-330-085, 33-338-085, 45-235-194, 45-241-026, 45-245-026, and 45-248-026.