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The Silent Service Observation Unit is designed for supervisors to silently monitor employee phone interactions without disturbing their workflow. This unit supports up to 24 stations, which can be expanded to accommodate up to 240 stations as needed.
It is compatible with analog PABX/KSU systems and allows monitoring from an unused phone line input or through a dedicated single line phone. The unit features remote observing capabilities with the addition of a RAD-AMP Remote Access Device.
Key functionalities include built-in talk assist, programmable dial-up codes that can match station numbers, cassette recorder output, and Touch Tone control. Its automatic gain control ensures conversation levels are equalized in both directions, and it can be configured for use with digital phones with the appropriate accessories.
This product is backed by a one-year warranty.
Viking Electronics SO-24 Silent Service Observation Unit with Talk Assist Option
