PSNN0116 - Trend Micro Silver Account Services

Trend Micro Technical Account Management Services Silver provides comprehensive technical support for Trend Micro DataCenter Security. This consulting service is designed for businesses that require expert assistance for a full year. Customers benefit from a dedicated resource who can provide tailored advice and rapid response to incidents.

Service is available 9x5 with a guaranteed response time of 2 hours, ensuring issues are promptly addressed to minimize downtime and operational impact.