IT procurement since 1997
Business, government & education accounts
Special Order
Ships in 1-2 weeks
Condition: New
| Service Type | Dell ProSupport |
|---|---|
| Service Level | Mission-critical hardware and software support with proactive monitoring |
| Response Time | 4-hour on-site response time for critical issues |
| Availability | 24 hours a day, 7 days a week, including holidays (7x24) |
| Technician Support | On-site technician dispatch included |
| Expert Access | Direct access to ProSupport engineers for advanced troubleshooting |
| Problem Resolution | Comprehensive resolution for hardware and select software issues (e.g., operating system, certified applications) |
