IT procurement since 1997
Business, government & education accounts
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The Avaya Preferred AURA CC 6 Instant Agent Training 1YPP is designed to enhance the skills of agents quickly and effectively. This training package provides comprehensive resources that enable agents to perform optimally in their roles within the AURA Contact Center environment.
With a focus on immediate application and practical scenarios, agents can familiarize themselves with the system features and functionalities, ensuring they are well-prepared to meet customer needs efficiently.
