Avaya 288341 Sa Pref C3000 R3 Advanced (A1) 1YPP | Aztek Computers
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Avaya 288341 Sa Pref C3000 R3 Advanced (A1) 1YPP

SKU: AGRX4BLQ2K |  Mfg. Part: 288341  |  0 Reviews  |  Share Make an offer

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Product Overview

SA PREF C3000 R3 ADVANCED (A1) 1YPP

Technical Specifications

  • Comprehensive omnichannel contact center capabilities, including voice, email, chat, and web callback.
  • Advanced routing strategies such as skill-based, priority, and business rule-driven routing.
  • Real-time and historical reporting and analytics for detailed performance insights.
  • Intuitive agent desktop and robust supervisor management applications.
  • Integration capabilities with workforce optimization (WFO) solutions.
  • Support for proactive outbound dialing and blended agent environments.
  • Enables integration with automated self-service options, such as Interactive Voice Response (IVR).
  • Designed for medium to large contact center environments (C3000 tier).
  • Includes a 1-Year Product Protection Plan (1YPP) for ongoing software support and updates.

Product Details

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$1,104.21