This is a 1-year Next Business Day (NBD) to 3-year ProSupport 4-Hour response service for eligible DELL products. It ensures timely technical support and on-site service within 4 hours for critical issues, extending the standard warranty to provide enhanced protection and rapid resolution.
This service is designed to minimize downtime and keep your operations running smoothly by offering expert assistance and quick repair turnaround times, covering the period from 1 year up to 3 years from the purchase date.
| Service Type | Next Business Day (NBD) to ProSupport |
|---|---|
| Duration | 1 Year to 3 Years |
| Response Time | 4-Hour for critical issues |
| Coverage | On-site hardware support and technical assistance |