| Service Type | On-site professional services for Vertiv equipment. |
|---|---|
| Scope | Encompasses technician travel to site, power connection verification, initial equipment start-up procedures, and basic functional testing. |
| Objective | To ensure proper initial configuration, operational readiness, and verify basic functionality of specified Vertiv hardware. |
| Includes | Technician labor for power-on sequences, basic parameter settings, and system operational checks. |
| Travel | Covers technician travel expenses to the designated installation site (specific travel details may vary by region/agreement). |
| Prerequisites | Customer responsible for physical installation of hardware, site readiness (e.g., clear access, appropriate power infrastructure, environmental conditions), and necessary infrastructure prior to service commencement. |
| Exclusions | Does not typically include facility modifications, extensive network configuration beyond basic connectivity, data migration, or ongoing maintenance contracts. |
| Personnel | Services performed by certified Vertiv field service engineers. |
| Deliverables | On-site service, basic system functionality verification, and a service report. |