The Alcatel-Lucent SUPPORTplus service agreement provides an extended service solution for your network equipment. Designed specifically for the OmniSwitch 6648, this agreement ensures you receive quick and efficient support, minimizing downtime and maintaining operational efficiency.
The service includes on-site replacement of equipment with a response time of zero days, meaning swift resolution for any issues that may arise. In addition, customers have access to 24/7 technical support, remote monitoring, and web knowledge base resources to assist with any inquiries.
Alcatel 801785-00 Lucent SUPPORTplus 1 Year On-Site Service Agreement