The Alcatel-Lucent SUPPORTplus is an extended service agreement designed for the OmniAccess 4604. This service offers comprehensive support including replacement service, technical support, and access to a knowledge base. Customers can expect a quick response time of 24 hours and service availability 10 hours a day, 5 days a week.
Alcatel 803005-00 Lucent SUPPORTplus Extended Service Agreement