Alcatel 801592-36 Lucent SupportPlus Extended Service Agreement

The Alcatel-Lucent SupportPlus is a comprehensive extended service agreement designed to provide reliable support for the Alcatel-Lucent OmniSwitch 7700. With a duration of three years, this agreement ensures swift replacement services, technical support, and access to essential product information.

Customers benefit from a 24-hour response time and service availability of ten hours a day, five days a week. The agreement not only covers replacement shipments at no extra cost to the customer but also includes support services such as remote monitoring and web knowledge base access.