The Alcatel-Lucent SUPPORTbasic is a comprehensive technical support plan designed for users of Alcatel OmniStack products. This service provides expert assistance via phone consulting, ensuring quick resolution of issues with a guaranteed response time of just 4 hours. With 24/7 availability, customers can access support anytime they need it.
This plan also includes access to a web knowledge base and updates on new releases for the entire contract period of one year, making it an essential resource for maintaining your Alcatel devices.
Alcatel 801127-00 Lucent SUPPORTbasic Technical Support Plan