| Service Term | 1 Year |
|---|---|
| Support Tier | Premium Maintenance |
| Technical Support | 24x7 availability for critical issues |
| Access to Expertise | Direct access to Infoblox technical support engineers |
| Software Updates | Includes all major and minor software releases, patches, and bug fixes |
| Online Resources | Access to Infoblox customer portal, knowledge base, and documentation |
| Prioritized Case Handling | Expedited response and resolution for support cases |