Support Scope: Comprehensive support covering both hardware and included software components of the HPE Alletra Storage MP X10K DI Node Bundle.
Hardware Support: Includes diagnostic services, repair, and replacement of eligible hardware components to maintain operational continuity.
Software Support: Provides technical assistance for the operating system software, firmware, and associated bundled software solutions.
Access to Technical Expertise: Direct access to HPE technical resources and specialists for efficient problem resolution.
Firmware and Software Updates: Entitlement to new releases, updates, and patches for covered software and firmware to ensure optimal performance and security.
Problem Diagnosis & Resolution: Focus on rapid identification, isolation, and resolution of technical issues affecting the storage environment.
Support Delivery: A blended approach combining remote diagnostics and, when deemed necessary, onsite support by qualified technicians.
Service Level Agreement (SLA): Specific response and resolution times are defined by the purchased support tier (e.g., options for 24x7 coverage with varying onsite response times are typically available).
Duration: The period of support is specified at the time of purchase (common options include 1, 3, or 5 years).
Product Details
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HPE
HU4A9A7013M
New
0 lbs
0 X 0 X 0
Apr 24, 2026
Jan 31, 2026
US
Product Identifiers:
Brand: Hpe •
Part #: HU4A9A7013M • Category: Server Power Supplies