| Service Type | HPE Aruba Foundation Care Call-to-Repair (CTR) Service |
|---|---|
| Service Duration | 5 Years |
| Service Level Agreement (SLA) | 6-hour Call-to-Repair, 24x7 coverage |
| Support Scope | Covers hardware repair/replacement and remote technical support |
| Onsite Support | Yes, with 6-hour repair target |
| Included Software Support | Access to software updates, patches, and firmware revisions |
| Target Product (as per service description) | Aruba 51X0 series 24-Port Gigabit PoE+ with 4 SFP+ ports switch |