Product Type: Electronic License to Use (E-LTU) for Data Center Networking (DCN) Support.
Supported Device: HPE Aruba Networking 8360 Series Data Center Switches, specifically for models with 48x 10/25GbE and 4x 100GbE ports (48XT4C configuration).
Technical Assistance: Provides access to HPE Aruba Networking technical experts for troubleshooting and problem resolution via phone and web support channels.
Software Updates: Entitlement to all major and minor software releases, patches, and bug fixes for the supported device's operating system and associated software.
Firmware Updates: Entitlement to download firmware updates for the supported hardware components of the switch.
Online Resources: Includes access to HPE's comprehensive support portal, knowledge base articles, technical documentation, and self-service diagnostic tools.
Hardware Support: Covers diagnostics for hardware issues and facilitates hardware replacement services according to predefined service level agreements (SLAs).
Coverage: Designed to provide enterprise-level technical assistance for mission-critical data center networking environments.