Response Level: Same Business Day (SBD) Onsite hardware support
Coverage Window: 9 hours per day, 5 days a week (local business hours, Monday-Friday)
Delivery Method: Onsite technician dispatch
Supported Product Line: Specifically designed for HPE Aruba 8325 Switch Series
Included Services: Hardware repair and replacement, remote diagnosis and technical support, firmware and basic software updates (as applicable to the hardware), access to HPE support resources.