HPE Proactive Care Advanced 24x7 Service with Defective Media Retention - Extended service agreement - parts and labor (for DLT/LTO tape drives) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AQ697BR, BS580BR, EH861BR, EH900BR, EH958BR, EH964A, EH964AR, EH970A, EH970AR