The HPE Proactive Care Advanced Next Business Day Service provides comprehensive technical support for your HPE Multi Protocol Extension Blade FICON CUP. This service includes 24x7 phone consulting, ensuring immediate assistance whenever you need it. With a guaranteed response time of just 2 hours, you can maintain productivity with minimal downtime.
In addition, this service includes Defective Media Retention, allowing you to retain any malfunctioning media for analysis and replacement, promoting seamless operations over the course of the contract.
H8B34A4#27L - Hp Hewlett Packard HPE Proactive Care Advanced Service