| Service Type | HPE Foundation Care Call to Repair (CTR) |
|---|---|
| Service Duration | 3 Years |
| Supported Product | Aruba CX 6200F 24G Switch (and its associated software) |
| Service Availability | 24x7 remote diagnosis and support |
| Onsite Hardware Repair | Target 6-hour hardware repair onsite for covered hardware failures |
| Software Support | Access to software updates, new releases, and technical support for software issues |
| Remote Support | Phone and electronic access to HPE technical resources |
| Proactive Support | Includes remote monitoring and diagnostics capabilities |