| Service Type | HPE Foundation Care |
|---|---|
| Service Level | Next Business Day (NBD) Onsite |
| Duration | 3 Years |
| Key Feature | Defective Media Retention (DMR) |
| Covered Product Family | Aruba R5600HI series network switches |
| Covered Product Details | Includes 24-port models (e.g., R5600HI-24P, R5600HI-EDU-24P) |
| Customer Segment | Education (EDU) |
| Support Scope | Hardware repair/replacement, firmware updates, technical assistance |