Service Duration: 5 Years of comprehensive support.
Service Type: HPE SmartChoice Service, providing a streamlined support experience.
Product Coverage: Specifically designed to provide support for an HPE ProLiant DL340 Gen12 server.
Technical Support: Includes access to HPE technical experts for both hardware and eligible software issues.
On-site Hardware Support: Features on-site support for hardware repair with a typical response time of 24x7, 4-hour Call-to-Repair for critical issues.
Software Support: Comprehensive software support for HPE software and selected third-party software.
Customer Experience: Incorporates elements to enhance the overall customer support experience.