| Service Type | HPE Foundation Care Exchange |
|---|---|
| Service Duration | 4 Years |
| Service Level Agreement (SLA) | 4-hour hardware exchange (target response time after case acceptance) |
| Covered Products | Aruba AP-58X series access points (Volt 2) |
| Support Availability | 24x7 remote technical support |
| Hardware Support | Advanced hardware replacement with dispatch |
| Software Support | Access to Aruba OS software updates, minor releases, and patches |
| Service Delivery | Remote troubleshooting and parts dispatch |