HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labor - 2 years - on-site - 24x7 - response time: 4 h
Technical Specifications
Service Type: Post-Warranty Technical Support
Service Duration: 2 Years
Service Level: Essential (typically Next Business Day (NBD) onsite hardware support)
Key Feature: Data Media Retention (DMR) - allows customer to keep failed hard drives/SSDs for data security