HPE Proactive Care 24x7 Software Support provides comprehensive technical assistance for the HP-UX Data Center Operating Environment and the Serviceguard Storage Management Suite. This service includes support for up to 4 sockets with a focus on quick response times and effective issue resolution.
Key features include phone consulting available 24x7, ensuring that expert help is always accessible, and a commitment to respond to critical issues within 2 hours. The service also supports Defective Media Retention, offering peace of mind for data integrity during repair processes.
Hp Hewlett Packard H1K93A5#WZM HPE Proactive Care 24x7 Software Support