The HPE Proactive Care Next Business Day Service provides an extended service agreement that includes both parts and labor for a comprehensive support experience. With a 5-year duration, this service ensures on-site assistance during standard business hours (9x5) and features a next business day (NBD) response time.
This support is specifically tailored for HPE products with part numbers JW777A and JW778A, and includes provisions for defective media retention, allowing you to keep faulty components secure for further evaluation.
Hp Hewlett Packard H1K91A5#XA7 HPE Proactive Care Service - 5 Years