| Service Type | FC (Full Call) |
|---|---|
| Service Duration | 1 Year |
| Service Window | 24x7 (24 hours a day, 7 days a week) |
| Coverage | Electronic and Physical Remote Call Procedure (E/RCP) |
| Targeted Response | CP (Collaborative Problem) |
| Service Coverage | 25 KVM (Keyboard, Video, Mouse) Transfers |