Limited warranty - advance parts replacement - 3 years - response time: next business day ? Technical support - phone consulting - 3 years ? Product info support - e-mail consulting - 3 years ? Product info support - web knowledge base access - 3 years ? Technical support - web support - 3 years ? New releases update - 3 years ? Virus definitions update - 3 years ? Intrusion definitions update - 3 years ? URL database update - 3 years ? E-mail database update - 3 years