Description: This service provides an enhanced Return Merchandise Authorization (RMA) process for FortiGate-101F hardware.
Advanced Replacement: Expedited shipment of a replacement unit before the defective unit is returned, minimizing downtime.
Secure Drive Retention: Allows the customer to retain defective hard drives or SSDs from the FortiGate-101F unit for secure data destruction, ensuring compliance with data privacy policies and regulations.
Purpose: Designed for organizations with stringent data security and business continuity requirements.
Prerequisite: Typically requires an active FortiCare support contract on the associated FortiGate-101F appliance.