IT procurement since 1997
Business, government & education accounts
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Condition: New
This Fortinet FC-10-FD4H0-284-02-36 offering provides 3 years of FortiCare Elite Service for an eligible Fortinet appliance. FortiCare Elite delivers the highest level of support, combining comprehensive technical assistance with advanced threat protection services. Customers benefit from expedited resolution, proactive monitoring, and priority access to Fortinet's expert resources to ensure optimal security posture and operational continuity.
| Service Type | FortiCare Elite Service |
|---|---|
| Duration | 3 Years |
| Technical Support | 24x7x365 access to Fortinet technical support engineers |
| Hardware Replacement | Advanced Replacement with Next Business Day (NBD) or 4-hour on-site options (region dependent) |
| Firmware & Software Updates | Access to all FortiOS firmware upgrades |
| FortiGuard Services | Comprehensive FortiGuard security updates (antivirus, IPS, web filtering, anti-spam, etc.) |
| Priority Access | Expedited access to senior support engineers and security experts |
| Advanced Analytics & Monitoring | Proactive monitoring and in-depth analytics for enhanced security insights |
| Covered Product | Designed for an eligible Fortinet appliance, typically a FortiGate. |
