IT procurement since 1997
Business, government & education accounts
Special Order
Ships in 1-2 weeks
Condition: New
| 24x7 Comprehensive Technical Support | Access to Fortinet's expert technical support engineers around the clock via web, chat, or phone for technical assistance and troubleshooting. |
|---|---|
| Advanced Hardware Replacement (NBD) | Next Business Day (NBD) hardware replacement service for covered FortiGate hardware, minimizing downtime in case of a hardware failure. |
| Firmware Upgrades | Access to all major and minor firmware releases for the FortiGate device, ensuring the latest features, bug fixes, and security enhancements are available. |
| FortiGuard Updates Enabled | A valid FortiCare Essential contract is required to maintain continuous access to FortiGuard security services updates (e.g., Antivirus, IPS, Web Filtering, Application Control, etc.) if those services are licensed on the device. |
| Customer Support Portal Access | Full access to Fortinet's online support portal, including an extensive knowledge base, FAQs, technical documentation, and the ability to submit and track support tickets. |
