The Fortinet 24x7 Advanced Threat Protection service provides comprehensive support and fast resolution for your security needs. This extended service agreement includes:
Advanced parts replacement for seamless operation.
Three-year coverage to ensure long-term protection.
Next Business Day (NBD) response time for critical situations.
Support tailored for the Fortinet FG-5001C model.
Technical Specifications
24/7 technical support access.
Priority service for urgent requests.
Access to Fortinet's threat intelligence updates.
Regular hardware replacement as per NBD terms.
Comprehensive coverage for your advanced threat protection needs.