The Alcatel Extended SUPPORTplus Service Agreement provides a comprehensive service plan for your Alcatel-Lucent OmniAccess 4308T device. With this agreement, you benefit from expedited replacements, technical support, and access to resources that ensure your networking equipment remains operational and up-to-date.
The Alcatel Extended SUPPORTplus Service Agreement, part number 802028-00, is a one-year service plan designed for businesses utilizing the Alcatel-Lucent OmniAccess 4308T device. This agreement provides essential support to maintain the operational integrity of your networking equipment. It includes expedited replacement services, technical support, and access to relevant resources. The service aims to minimize downtime by offering a 24-hour response time for issues, with service availability 10 hours a day, 5 days a week. Replacements are handled with return shipment at the manufacturer's expense. This agreement is suitable for IT departments requiring reliable support and quick resolution for their Alcatel-Lucent OmniAccess 4308T infrastructure, ensuring continuity and access to necessary technical assistance.
This Alcatel Extended SUPPORTplus Service Agreement is specifically designed for the Alcatel-Lucent OmniAccess 4308T device.
The full contract period for this extended service agreement is one year from the date of activation.
The agreement includes replacement services for hardware issues, with return shipment at the manufacturer's expense to facilitate the process.
Technical support offers a 24-hour response time and is available 10 hours a day, 5 days a week.
802028-00 - Alcatel Extended SUPPORTplus Service Agreement