This is a 2-year, 8x5 support and maintenance contract for the EXAGRID EX504-G-SEC appliance. It ensures timely technical assistance and hardware replacement to maintain optimal performance and availability of your data protection solution.
The EX-504-G-SEC-2YRMS-S provides essential coverage, offering 8-hour response times during standard business days (5 days a week) for any issues encountered with your EX504-G-SECMANDS hardware.
| Product | EXAGRID |
|---|---|
| Part Number | EX-504-G-SEC-2YRMS-S |
| Service Type | 2-Year 8x5 Support and Maintenance |
| Appliance Model Covered | EX504-G-SECMANDS |
| Coverage Period | 2 Years |
| Support Hours | 8x5 (8 hours a day, 5 days a week) |