The EXAGRID EX-120-G-SEC-5YRMS-S is a 5-year onsite support contract for the EX120-G-SEC system, offering 8x5 business hours coverage. This service ensures prompt technical assistance and hardware replacement to minimize downtime and maintain optimal performance for your ExaGrid backup appliance.
This part number specifically denotes the 5-year onsite service agreement with 8 hours a day, 5 days a week support for the EX120-G-SEC model, ensuring business continuity and rapid issue resolution.
| Product | EXAGRID |
|---|---|
| Part Number | EX-120-G-SEC-5YRMS-S |
| Service Duration | 5 Years |
| Support Hours | 8x5 (8 AM to 5 PM, business days) |
| Service Type | Onsite Support and Maintenance |
| Appliance Model Covered | EX120-G-SEC |