| Product | Avaya |
|---|---|
| Part Number | 355720 |
| Description | SA ESS+UA ONS 8X5 CAM RC240 3YPP |
| Service Level | ESS+UA (Enhanced Support Services + Unified Access) |
| Coverage | 8x5 (8 hours a day, 5 days a week) |
| Response Time | CAM (Critical/Advisory/Maintenance) |
| Term | 3 Years |
| Support Type | PP (Perpetual Protection/Premium Protection - commonly used for support contracts) |