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The Avaya 256576 SA ESS AURA CC6 ESSTL WFM EXPR1YR PREPAI is a software license for Avaya's Aura Contact Center solution. This specific offering provides an Expression license for Workforce Management (WFM) with a one-year prepaid term, designed for Essentia editions.
It enables advanced features for managing and optimizing contact center agent schedules, performance, and forecasting, ensuring efficient resource allocation and improved customer service delivery.
| Product | Avaya SA ESS AURA CC6 ESSTL WFM EXPR1YR PREPAI |
|---|---|
| Part Number | 256576 |
| License Type | Expression License |
| Module | Workforce Management (WFM) |
| Edition | Essentia (ESSTL) |
| Term | 1 Year Prepaid |
