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Ships in 1-2 weeks
Condition: New
The Brother ES1743EPSP is a 3-year extended service agreement designed for Brother ADS-3600W and PDS-5000F document scanners. This service agreement provides IT departments and businesses with enhanced support beyond the standard warranty, ensuring operational continuity for critical scanning infrastructure. It addresses potential downtime by offering a next business day Priority Exchange service. If a customer's call is received by 4:45 PM EST Monday through Friday, Brother will ship a replacement unit for next business day delivery. This agreement includes coverage for both parts and labor, and Brother manages all shipping costs, providing a return label and packing materials for the faulty unit. This minimizes logistical burdens and helps maintain productivity for organizations reliant on these specific Brother scanner models.
This extended service agreement is specifically for the Brother ADS-3600W and Brother PDS-5000F document scanners.
The agreement qualifies the end user for next business day Priority Exchange service, including parts and labor coverage. It also provides access to the Priority Account Line.
Brother will ship a replacement unit for next business day delivery if a customer's call is received by 4:45 PM EST, Monday through Friday.
No, Brother covers the shipping costs both ways. This includes providing a return label and packing materials with the replacement unit.
ES1743EPSP - Brother Extended service agreement - parts and labor - 3 years - for Brother ADS-3600W, PDS-5000F