The Cisco Desk Phone 9861, TAA, Carbon Black, part number DP-9861-K9++=, is a corded business phone designed for professional environments requiring robust communication features. It serves organizations utilizing Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or 3rd Party Cloud Calling (3PCC/OpenSIP) platforms, offering a unified PhoneOS experience. This device features a 5-inch color backlit LCD display and 10 programmable line keys with tri-color LED indicators for efficient call management. Connectivity options include a 2-port Gigabit Ethernet switch, built-in Bluetooth 5.2, and dual-band Wi-Fi (802.11a/b/g/n/ac). It includes USB-A and USB-C ports for headsets or mobile device charging when AC powered. The phone supports up to three Cisco 9800 KEMs for expanded programmable buttons and can be powered via Power over Ethernet (802.3af) or an optional AC adapter. Its government-grade security encrypts communications end-to-end.
The Cisco Desk Phone 9861 supports Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, and 3rd Party Cloud Calling (3PCC/OpenSIP) platforms, all managed through a single PhoneOS.
The phone can be powered via Power over Ethernet (802.3af). Alternatively, it can use an optional PoE injector or an optional AC adapter, both sold separately.
Yes, the Cisco Desk Phone 9861 supports up to three Cisco 9800 KEMs, which can be added to provide additional programmable buttons.
The phone includes one USB-A port and one USB-C port for connecting USB headsets or Bluetooth headset dongles. It also has built-in Bluetooth 5.2 for direct Bluetooth headset connections.
DP-9861-K9++= - Cisco DESK PHONE 9861, TAA, CARBON BLACK