DP-9861-K9++= - Cisco DESK PHONE 9861, TAA, CARBON BLACK | Aztek Computers
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SKU: DRBLBHCPUQ |  Mfg. Part: DP-9861-K9++=  | UPC: 889728594974  |  0 Reviews  |     Share Make an offer

DP-9861-K9++= - Cisco DESK PHONE 9861, TAA, CARBON BLACK

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Product Overview

- 5 inch color backlit LCD display (800 x 480 pixels)
- 10 programmable line keys with tri-color LED indicators
- Fixed feature keys include action, favorite, hold/resume, transfer, conference, application, calendar, directory, speakerphone, headset, mute, volume control
- 4 way navigation cluster with select key
- Top 360 LED and front arc LED indicates states of call, message, and the phone
- One USB-A port for connecting USB headsets or Bluetooth headset dongle
- One USB-C port for connecting USB headsets or Bluetooth headset dongle
- USB port can also be used to charge a mobile device when the 9851 is powered via AC outlet
- 2-port 10/100/1000BASE-T Gigabit Ethernet switch
- Built-in Bluetooth 5.2
- Built-in dual band 2.4GHz/5GHz Wi-Fi (802.11a/b/g/n/ac)
- Supports up to three Cisco 9800 KEMs to add additional programmable buttons
- One platform with PhoneOS provides support for all platforms - Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or 3rd Party Cloud Calling (3PCC/OpenSIP)
- Built-in Action button can be configured for any use case (e.g. emergency alerts, security, IT, front desk, broadcast/paging, and more)
- One Button to Push (OBTP) allows you to quickly join any meeting from the device's screen when registered to WebEx calling
- Equipped with government grade security so communications are encrypted end-to-end
- Powered via Power over Ethernet (802.3af), optional PoE injector, or optional AC adapter (sold separately; see drop down option above)
- Wall mountable with optional wall mount kit

Expert Overview

The Cisco Desk Phone 9861, TAA, Carbon Black, part number DP-9861-K9++=, is a corded business phone designed for professional environments requiring robust communication features. It serves organizations utilizing Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or 3rd Party Cloud Calling (3PCC/OpenSIP) platforms, offering a unified PhoneOS experience. This device features a 5-inch color backlit LCD display and 10 programmable line keys with tri-color LED indicators for efficient call management. Connectivity options include a 2-port Gigabit Ethernet switch, built-in Bluetooth 5.2, and dual-band Wi-Fi (802.11a/b/g/n/ac). It includes USB-A and USB-C ports for headsets or mobile device charging when AC powered. The phone supports up to three Cisco 9800 KEMs for expanded programmable buttons and can be powered via Power over Ethernet (802.3af) or an optional AC adapter. Its government-grade security encrypts communications end-to-end.

Technical Specifications

Bluetooth: Yes
Call Waiting: Yes
Caller ID (CID): Yes
Conference Calling: Yes
Corded or Cordless: Corded
Ethernet Ports: 2
Headset Port: Yes
LCD Backlit Display: Yes
Power Source: PoE
Speakerphone: Yes
Wifi: Yes
Color: Black

Product Details

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  • Cisco
  • DP-9861-K9++=
  • 889728594974
  • New
  • 3.4 lbs
  • 12 X 3 X 10
  • Sep 22, 2026
  • Aug 28, 2026
Product Identifiers: Brand: Cisco • Part #: DP-9861-K9++= • UPC: 889728594974 • Category: Business Phones

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Frequently Asked Questions

What communication platforms is this desk phone compatible with?

The Cisco Desk Phone 9861 supports Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, and 3rd Party Cloud Calling (3PCC/OpenSIP) platforms, all managed through a single PhoneOS.

What are the power options for the Cisco Desk Phone 9861?

The phone can be powered via Power over Ethernet (802.3af). Alternatively, it can use an optional PoE injector or an optional AC adapter, both sold separately.

Can I expand the number of programmable buttons on this phone?

Yes, the Cisco Desk Phone 9861 supports up to three Cisco 9800 KEMs, which can be added to provide additional programmable buttons.

What connectivity options are available for headsets?

The phone includes one USB-A port and one USB-C port for connecting USB headsets or Bluetooth headset dongles. It also has built-in Bluetooth 5.2 for direct Bluetooth headset connections.

DP-9861-K9++= - Cisco DESK PHONE 9861, TAA, CARBON BLACK

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